Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help with returns or exchanges within 30 days of delivery.
Return Policy
- Items must be unused, unworn, and in their original packaging with tags attached.
- Returns must be initiated within 30 days of delivery.
- Final sale items (marked as “No Returns”) cannot be returned or exchanged.
How to Return
- Visit marcschlachte.com and log in to your account.
- Navigate to “Order History” and select the item(s) you wish to return.
- Follow the prompts to generate a return label.
- Pack the item securely, attach the label, and ship it back.
Exchange Policy
- Exchanges are subject to availability.
- If the desired item is out of stock, a refund will be issued instead.
Refunds
- Refunds are processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees.
For any questions, please reach out through our online support portal at marcschlachte.com.